Prove the record where the thread breaks first.
Start with the workflow where stale context costs the most, then expand Arn across the customer and vendor work that needs a source-backed history.
Start where the account history breaks first.
For teams proving Arn on one customer, vendor, or renewal workflow.
Included
- Included: Source-backed timeline
- Included: Email and document capture
- Included: Basic routing
- Included: Shared history
For operators managing external work across communication tools and systems.
Included
- Included: All Starter features
- Included: Portal and chat capture
- Included: Routing rules
- Included: Audit history
- Included: Priority support
For complex B2B operations with permission, governance, and rollout needs.
Included
- Included: All Operations features
- Included: Custom governance
- Included: Enterprise security review
- Included: Dedicated implementation
- Included: Advanced data boundaries
Questions operators ask before they trust another record.
Where should we start?
Most teams start with one customer, vendor, or renewal workflow where people already spend time reconstructing threads, approvals, owners, and the latest answer.
When do we need Enterprise?
The Enterprise plan is for teams that need custom governance, implementation support, security review, or complex data boundaries.
Can we expand after the first workflow?
Yes. Pricing is designed to scale from one workflow into broader relationship operations once the first source-backed record proves value.
Start with the relationship workflow that needs the clearest answer.
Arn is most useful when the account record keeps falling behind the conversation.